Privacy Policy for Leribisi Lodge
Effective Date: 04 May 2026
- Introduction
Welcome to Leribisi Lodge. We are committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines how Leribisi Lodge (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, Leribisi Lodge, Plot 82, Leribisi Road, Tierpoort 0056, https://www.leribisi.co.za, make a booking, or otherwise interact with us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Our Contact Details:
Business Name: Leribisi Lodge
Address: Plot 82, Leribisi Road, Tierpoort, 0056
Phone Number: 012 811 0553
Email Address: privacy@leribisi.co.za
- What Personal Data We Collect and Why
We collect information to provide and improve our services to you. The types of personal information we may collect include:
a) Information You Provide Directly:
Booking and Contact Forms: When you make a booking inquiry or contact us through forms on our site, we collect the information you provide, such as your name, email address, phone number, planned arrival/departure dates, number of guests, and any special requests or comments you include. We use this to respond to your inquiries and manage your booking.
Account Registration: If our website allows for user accounts, we will collect a username, email address, and password to create and manage your account.
Newsletter Subscription: If you subscribe to our newsletter, we collect your email address to send you marketing communications, special offers, and updates. You can unsubscribe at any time.
b) Information We Collect Automatically:
Log Data: Like most websites, our servers automatically log standard data provided by your web browser. This may include your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, and other technical details.
Cookies: We use cookies to enhance your experience. Please see our “Cookies” section below for more details.
c) Standard WordPress Data Collection:
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
- Cookies
A cookie is a small file placed on your device. We use cookies for several purposes:
Essential Cookies: These are necessary for the website to function, such as keeping you logged in or processing a booking.
Performance & Analytics Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this to improve our website and services. We use Google Analytics for this purpose.
Marketing Cookies: These are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. We do make use of Facebook Pixel and Google Ads Remarketing.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
- Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos from YouTube, maps from Google Maps, social media feeds). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
- Who We Share Your Data With
We do not sell your personal data. We may share your information with trusted third-party service providers only when necessary to provide our services. These include:
Booking Engine Provider: [Name of your booking system, e.g., “NightsBridge”, “RoomRaccoon”, or “our internal system”] to process and manage your accommodation bookings.
Payment Processors: [Name of your payment gateway, e.g., “Stripe,” “PayPal,” “PayFast”] to securely process payments. We do not store your full credit card details on our servers.
Analytics Providers: Google Analytics, to help us understand website traffic and usage.
Email Marketing Services: [Name of your email provider, e.g., “Mailchimp”] to manage our newsletter subscriptions and communications.
Website Administrators & IT Support: Our technical partners may have access to data in the course of maintaining and securing our website.
Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Visitor comments may be checked through an automated spam detection service like Akismet.
- How Long We Retain Your Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.
Contact Form Entries: We keep contact form submissions for [e.g., 12 months] for customer service purposes.
Booking Information: We retain booking records for [e.g., 7 years] to meet legal, tax, and accounting requirements.
Analytics Records: We retain analytics records for [e.g., 26 months].
Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- Your Rights Over Your Data
Depending on your location, you have certain rights regarding your personal data. These may include:
The right to access: You can request a copy of the personal data we hold about you.
The right to rectification: You can request that we correct any inaccurate or incomplete data.
The right to erasure (The “Right to be Forgotten”): You can request that we erase your personal data, under certain conditions.
The right to restrict processing: You can request that we limit the processing of your personal data, under certain conditions.
The right to data portability: You can request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
The right to object: You can object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at [Your Privacy-Related Email].
- Data Security
We take the security of your data seriously. We use a variety of security measures to protect your information, including:
SSL/TLS Encryption (HTTPS): All traffic to and from our website is encrypted.
Secure Server Environment: Our website is hosted in a secure environment with protections against unauthorized access.
Access Controls: Access to personal data is restricted to authorized personnel who need it to perform their job duties.
Regular Security Scans: [If you use a security plugin like WordFence or Sucuri, you can mention it here.]
While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure.
- Data Breach Procedures
In the event of a data breach that is likely to result in a risk to the rights and freedoms of individuals, we have procedures in place to promptly assess the situation and, where required, notify the relevant supervisory authority and affected individuals. - Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to remove that information from our servers. - Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. - Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Via Email: privacy@leribisi.co.za
Via Phone: 012 811 0553
Via Post: Plot 82, Leribisi Road, Tierpoort, 0056
